About Us


Help By Phone LLC

Offering services through our websites HelpByPhone.com (Since 2012) & BillPerCall.com (Since 2005).

We are an IVR development company providing specialty phone software that allows advisors, life coaches and educators in all fields to bill their customers for phone calls. We offer 1 on 1 or conference calling features and many flexible billing options such as free minutes, flat rate billing, per minute billing or any combination. We provide an opportunity for professionals to sell their advice and information by phone to a broad international clientele.

User Friendly & Powerful Applications

After years in development, the new Bill Per Call Unlimited Version 2.0 is the most all-encompassing and easy-to-use pay by phone IVR management system on today's market. It incorporates all the features any information provider needs to make sure their bill per call service is streamlined and successful, including an intuitive and feature rich online control panel that makes it easy for clients to schedule and purchase phone sessions in a completely secure environment.

Cost Effective IVR Solutions

Help By Phone LLC and our team of IVR developers and e-business strategists develop practical, cost-effective interactive communication services and software for businesses of any size. BillPerCall Unlimited, one of our innovative software solutions, has solved problems that many companies were facing through the years such as high chargeback rates and inflexible call management features.

We offer a highly reliable service!

Your Web Control Panel with all of your settings and files are maintained on a fast and highly reliable system. Your information is crucial to your business (and ours!) so we have taken a huge number of precautions to ensure that your data is safe. To ensure the delivery of the highest levels possible of reliability and performance, each Data Center features a redundant network of multiple fiber trunks from multiple sources, redundant power on the premises and diesel backup generators. This allows us to maximize connectivity rates and overall site performance.

Maximum Efficiency:

Each Data Center is maintained by combining round-the-clock systems management with personnel trained in the areas of networking and systems monitoring.

Safety:

Each Data Center is custom designed with raised floors. Each Data Center is equipped with HVAC temperature control systems with separate cooling zones, seismically braced racks, advanced early smoke detection and fire suppression systems.

Privacy:

Our Data Centers are supported by some of the most powerful physical security in the business. We have 24/7 video surveillance, security breach alarms and Biometric thumb print scanners at every entryway.

Network Performance:

We make sure that our clients get the fastest speed possible by using only top quality bandwidth providers such as Level3, Global Crossing, AT&T and UUNET. All of our bandwidth providers are known worldwide for their performance and excellent peering capabilities. We also ensure that our bandwidth utilization will average 30% at all times, thus achieving 70% of headroom to continually maintain performance and quality of service.